Feb 05, 2024
Most people are familiar with white glove service when it comes to fine dining, luxury accommodations, and high-end shopping experiences. It means above-and-beyond customer attention that leaves them feeling privileged, well taken care of, and satisfied with the service received. We’ve been conditioned to believe that white glove service is synonymous with elite products and...
Jan 22, 2024
There is a smarter way of doing business in the solar industry than what’s considered standard practice. The smarter way involves a significant amount of customer education, discussing all customer options, providing accountability across all steps of the process, and offering a service guarantee that backs up promises. The standard way, unfortunately, entails solar companies...
Dec 25, 2023
If you’re a Rhode Island resident, you’ve likely come across news regarding a lawsuit filed against Smart Green Solar by Rhode Island Attorney General Peter Neronha. As a customer-centric company that values transparency, we want to be very public with our position on this matter. While we’re saddened by Neronha’s actions, we are confident that...
Dec 11, 2023
When consumers hear the word “consultation” when seeking a new product or service for their home, most immediately think “sales pitch.” That reaction is understandable, as companies often mask sales pitches under the guise of being an informative consultation. At the end of the “consultation,” the prospective customer is given a sales pitch instead of...
Nov 27, 2023
There is a smarter way of doing business in the solar industry than what’s considered standard practice. The smarter way involves a significant amount of customer education, discussing all customer options, providing accountability across all steps of the process, and offering a service guarantee that backs up promises. The standard way unfortunately, entails solar companies...
Nov 06, 2023
With the climate and environment worsening and electricity rates soaring, many homeowners are turning to solar as a clean, cost-saving solution to both issues. Solar energy can ease the burden of high electric bills while also helping the environment–making the decision to “go solar” an easy one for many homeowners. However, the solar industry is...
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