Official Statement from Jay Gotra
CEO of Smart Green Solar, in response to the Attorney General’s Lawsuit
While we’re saddened by Attorney General Peter Neronha’s actions, we are confident that the truth will prevail. We believe Neronha acted hastily and in his political best interest when choosing to announce his lawsuit and publicize allegations against our company– which is in effect an attempt to try his case in a court of public opinion instead of a court of law.
The allegations are the antithesis of who we are and the values we nurture as a company. As a locally-based, customer-driven company that has employed hundreds of residents with nearly 3,000 satisfied customers, our customers are our family, friends and neighbors. Never would it be in our best interest to operate in a “pattern of deceptive trade practices” as Neronha alleges— and more importantly, that’s simply not who we are.
Thus, we will continue to fight for the integrity of our company and our employees whose reputations have also been harmed by Neronha’s negative PR campaign.
We believe we will prevail.
In the meantime, we remain focused on delivering on our brand promise to provide exceptional service and peace of mind, every time. It’s that promise to our customers that has yielded us:
FREQUENTLY ASKED QUESTIONS
Peter Neronha filed a lawsuit against us for allegedly “violating the Rhode Island Deceptive Trade Practice Act (DTPA) and engaging in a pattern of unfair and deceptive trade practices targeting Rhode Island consumers of residential solar panels.” Rhode Island consumers are alleged to feel misled regarding eligibility for the federal Residential Clean Energy Tax Credit. The lawsuit also alleges deceptive structuring of third-party lenders' financing arrangements, taking advantage of a visually-impaired consumer, transactions taking place on an electronic device, failing to inform consumers of their statutory three-day right to cancel, and not immediately providing a copy of their contract.
The allegations in Peter Neronha’s lawsuit are the antithesis of who we are and the values we nurture as a company. As a locally-based, customer-driven company that has employed hundreds of residents with nearly 3,000 satisfied customers, our customers are our family, friends, and neighbors. Never would it be in our best interest to operate in a “pattern of deceptive trade practices,” as Neronha alleges— and more importantly, that’s simply not who we are. This lawsuit is based on a handful of complaints despite thousands of happy customers.
Peter Neronha’s lawsuit does not impact any past, current, or future business with our customers. We are operating business as usual with our unwavering commitment to providing exceptional solar service and peace of mind to customers. It’s this brand promise that has led to our A+ Better Business Bureau (BBB) rating, Net Promoter Score 35 points above the industry average, 4.6 star Google rating, top 5% of solar companies in the U.S, and #1 Solar Company in Rhode Island via the Community Choice Awards.
Peter Neronha is the 74th Attorney General of Rhode Island. He leads the top legal office in Rhode Island, with responsibility for prosecuting cases that protect the best interests of Rhode Island residents. In November of 2023, the Boston Globe reported that Neronha acknowledged interest in running for Rhode Island Governor, citing utility regulation as a priority. We believe Neronha’s very public and defamatory approach to its lawsuit with Smart Green Solar is an opportunity to build his platform and set the stage for a Governor run with an established track record of punishing local solar providers.
No, in fact, there are currently 20 state attorneys general suing 40 U.S. solar companies. We support all attorney general lawsuits targeting the bad actors in the industry that are causing homeowners emotional and financial distress as a result of their deceptive business practices. We also stand united with any solar companies who are being targeted unjustly by their state attorney general to set a precedent or fuel their AGs’ political agendas.